Switch the router and ONU off for 30 seconds, then on.
Steady PON light = fiber OK. Red LOS light = message us.
Reseat the LAN/patch cord and fiber connector gently.
Place the router centrally, away from walls and metal.
This usually means a fiber break or very weak signal. Do not bend the fiber — message us on WhatsApp with a photo of the lights.
Move the router centrally or add an access point/mesh. We can design coverage for you.
Message us on WhatsApp with your current plan and the new one.
Yes, send your new address and we will confirm availability first.
Charges depend on location and cable length — confirmed before installation.
